VuliYour account
Delete your Vuli account
Vuli accounts are created by schools for their staff, students and parents. You can ask for your account to be deleted in either of these ways.
Option 1: Ask your school
Contact your school office and ask them to delete your Vuli login. They can do it straight away.
Option 2: Ask us
Contact Gateway Technology Solutions and ask for your account to be deleted.
In the email, include:
- your name;
- your school's name or school code;
- the email address or username you sign in with.
Send it from the email address on your account if you can, so we can confirm it's you. Requests for a student's account must come from the student's parent or guardian, or from the school.
We will confirm your request with your school and delete your account within 30 days. We will reply to tell you when it's done.
What gets deleted
- Your login: email or username and password.
- Devices signed in to the app, and their notification tokens.
- Your notification settings.
What the school may keep
Your school may need to keep some of its own records after your login is deleted. These include a student's enrolment, attendance, marks and report cards, fee and payment records, and messages that are part of school records. The school controls how long it keeps these, and you can ask the school about them. When the school stops using Vuli, its records are deleted from Vuli as described in our privacy policy.
Signing out of the app
To stop using Vuli on a phone without deleting your account, sign out in the app. That removes the device from your account and stops its notifications.